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Meet the Team behind Cultural Impact

Marie Tseng

Founder

Marie is a professional with over three decades of experience specializing in cross-cultural facilitation and diverse team coaching. Her career has spanned three continents, and since 2001, she has been based in Kuala Lumpur, where she excels in enhancing collaboration across diverse cultures, working with teams from Asia, Europe, and the United States. Marie's passion for cultural understanding led her to serve on the Board of the World Institute of Action Learning since January 2022, where she continually develops frameworks for comprehending cultural biases, values, and work habits. She also assists clients in translating global corporate cultures into local contexts and constructing diversity roadmaps. In her spare time, Marie collaborates with museums and cultural institutions. With qualifications including a Master's in International Management and accreditations such as Intercultural Readiness Check Consultant, CACL Action Learning Coach, Belbin© Team Role Certified Facilitator, and more.

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William Tseng

Founder

William is a seasoned leadership coach with a wealth of experience, specializing in mentoring senior leadership teams. His expertise extends to offering sharp analytical and strategic insights to help leaders navigate complex business opportunities and challenges. As the Co-founder and Director of Cultural Impact Sdn Bhd, William brings a wealth of knowledge from an 18-year career in the banking industry, including roles at prestigious institutions like Royal Bank of Scotland and ABN AMRO. He is well-connected in the financial sector across multiple countries and is celebrated for mentoring individuals who have gone on to achieve successful careers. Holding an MBA from the London Business School and a B.A from Fujien Catholic University in Taipei, William is fluent in Mandarin, English, French, and Taiwanese/Hokkien. Beyond his professional endeavors, he has a passion for researching Chinese antiques, particularly ceramics, and holds a private pilot license.

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Ana Maria Maia Conçalves

Coach

Ana is an industry executive with a career spanning over 25 years, dedicated to developing global leaders. Her expertise covers various domains including interpersonal effectiveness, team dynamics, intercultural skills, and conflict management. Ana has served in multifaceted roles, including as a coach, consultant, facilitator, speaker, and negotiator, collaborating with professionals and teams. Her strengths lie in driving cultural change initiatives, leadership development, and optimizing team performance for Fortune 500 companies. Ana's impressive background includes board positions, legal proficiency in commercial negotiations, and non-governmental organization experience. Ana holds a Master's in Law from UAL University and a foundation in Positive Psychology from Penn University, in addition to certifications and accreditations such as ICF Certification (MCC), CCL 360, Hogan, MBTI, Firo-B, CDP, Civil and more. 

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Francis Jee

Coach

Francis is a professional with nearly 8 years of corporate experience, specializing in coaching and leadership development. His dynamic career spans various sectors, including hospitality, financial services, HR, and training and development. With international exposure in cities such as Hong Kong, Bangkok, Singapore, and more, Francis has worked with prestigious clients like UNILEVER, Nestle, and Levi Strauss. With an academic background in Psychology and affiliations with organizations like the Malaysian Red Crescent Society and UNICEF-sponsored Youth National Unity Programme, Francis is a well-rounded individual who has also been recognized with awards like the Rotary Youth Merit Award for leadership and service. He has served as a past president of Hornbill City and Speakwell Toastmasters Club.

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Dr. Asma Abdullah

Position

Francis is a professional with nearly 8 years of corporate experience, specializing in coaching and leadership development. His dynamic career spans various sectors, including hospitality, financial services, HR, and training and development. With international exposure in cities such as Hong Kong, Bangkok, Singapore, and more, Francis has worked with prestigious clients like UNILEVER, Nestle, and Levi Strauss. With an academic background in Psychology and affiliations with organizations like the Malaysian Red Crescent Society and UNICEF-sponsored Youth National Unity Programme, Francis is a well-rounded individual who has also been recognized with awards like the Rotary Youth Merit Award for leadership and service. He has served as a past president of Hornbill City and Speakwell Toastmasters Club.

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Josephine Mendoza

Position

Francis is a professional with nearly 8 years of corporate experience, specializing in coaching and leadership development. His dynamic career spans various sectors, including hospitality, financial services, HR, and training and development. With international exposure in cities such as Hong Kong, Bangkok, Singapore, and more, Francis has worked with prestigious clients like UNILEVER, Nestle, and Levi Strauss. With an academic background in Psychology and affiliations with organizations like the Malaysian Red Crescent Society and UNICEF-sponsored Youth National Unity Programme, Francis is a well-rounded individual who has also been recognized with awards like the Rotary Youth Merit Award for leadership and service. He has served as a past president of Hornbill City and Speakwell Toastmasters Club.

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Naim Ramin

Content Curator

Francis is a professional with nearly 8 years of corporate experience, specializing in coaching and leadership development. His dynamic career spans various sectors, including hospitality, financial services, HR, and training and development. With international exposure in cities such as Hong Kong, Bangkok, Singapore, and more, Francis has worked with prestigious clients like UNILEVER, Nestle, and Levi Strauss. With an academic background in Psychology and affiliations with organizations like the Malaysian Red Crescent Society and UNICEF-sponsored Youth National Unity Programme, Francis is a well-rounded individual who has also been recognized with awards like the Rotary Youth Merit Award for leadership and service. He has served as a past president of Hornbill City and Speakwell Toastmasters Club.

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Zafira Yong

Social Media & Communication Strategist

Francis is a professional with nearly 8 years of corporate experience, specializing in coaching and leadership development. His dynamic career spans various sectors, including hospitality, financial services, HR, and training and development. With international exposure in cities such as Hong Kong, Bangkok, Singapore, and more, Francis has worked with prestigious clients like UNILEVER, Nestle, and Levi Strauss. With an academic background in Psychology and affiliations with organizations like the Malaysian Red Crescent Society and UNICEF-sponsored Youth National Unity Programme, Francis is a well-rounded individual who has also been recognized with awards like the Rotary Youth Merit Award for leadership and service. He has served as a past president of Hornbill City and Speakwell Toastmasters Club.

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