Cultural Impact Scope of Work

Translating Global Cultures

Working Better Together

Key outcomes:

Creation of a common language and behaviors around key corporate concepts and value
A road map to improve communication and collaboration
Internal sessions led by the Asian team to coach their Dutch colleagues on how to work effectively with local stakeholders

The challenge:

Lack of common ground & common language that led to negative impact on collaboration and performance between Malaysian and Dutch teams.
To create a culture truly shared by Malaysia based team and team in the Netherlands (HQ)

Our approach: online survey + group facilitation

We identified gaps between perspectives, expectations & values at work of both teams.
All stakeholders in both team completed the IRC assessment
Workshops with both teams in each geographic location to open the minds of stakeholders to the differences between the cultures at play

Teams

Glolbal to local

A Culture of Safety

Key outcomes:

Acquisition of new skills that strengthen the safety awareness, improves communication and encourage collaborative behaviours among the 3 main cultures interacting off-shore to prevent safety hazards
Ability for the crew to translate the 3 key challenges ( Observing/Anticipating, Speaking Up, Being Open) into culturally congruent (fitting the context) messages leading to safer behaviours.

The challenge:

Beyond the EHS processes in place, the company has found that it is a change of mind-set that is necessary to reach Incident and Injury Free (IIF) targets. Regular safety training for the crew are in place and the question was: how to make these trainings equally effective regardless of the nationality and/or context of the participants

Our approach: survey & interviews + group facilitation

The program was developed after a series of interviews and focus group discussions with key stakeholders.
The programme focuses on Growth (attitudes) and Skills (competencies), encouraging a shift in mind-set (heart) and practicing new skills (hands). It provides theory and models as the basic skeleton of the course, with a focus on experiential and active learning.
In addition to reminding participants of the importance of safety tools(Toolbox and Risk Assessment tools) and reflecting on the safety hazards encountered, we provided tools to empower participant to speak up, take action and responsibility, in the event of a safety hazard situation.

Asian Leaders

Key outcomes:

The participants gained a deeper understanding of the Asian context as well as their own strengths and pitfalls. They felt better equipped to address their new challenges, to interact with colleagues and clients and to lead their teams.
Deeper understanding and acceptance of all stakeholders’s perspectives and approaches.
Clarity on what effective behaviours should look like in the team and how each team member can contribute to the team effectiveness.

The challenge:

Equip expatriate executive new to Asia with relevant knowledge to undestand Asian context.
Help participants develop stronger intercultural competences.

Our approach: online survey + group facilitation

Coaching Expat

Leading In Asia

Key outcomes:

The participants gained clarity on leadership and communication style.
They developed cultural nuances in leading and influencing and widened their repertoire of behaviours.
They gained confidence to contribute to the success of the organisation in Asia.
They acquired new leadership skill that they could immediately apply to their work

The challenge:

Lack of common ground & common language that led to negative impact on collaboration and performance between Malaysian and European teams.
Limited leadership competences
Lack of alignment

Our approach: group facilitation + coaching + online learning